Privacy Policy

Spa from Ordinary Ltd is committed to protecting your privacy and maintaining the security of any personal information received from you in accordance with GDPR. The purpose of this statement is to explain to you what personal information we collect and how we may use it.

What do we mean by Personal Data?P

Personally Identifiable Information is information that can be used to identify you personally.

Why do you need my Personal Data?

In order for us to handle your enquiry or bookings it is necessary for you to provide the personal data detailed below.

What types of data do we collect and use?

Below is a list of the PII that we collect and the reasons why we collect it. We use your data for the reasons set out below, and will use it to manage your bookings.

Full Name (so we can respond to you personally)
Contact Details (e.g. Phone numbers and email address, so we can communicate with you regarding your enquiry or booking)
Before treatments are provided, Medical Forms need to be completed. These documents are reviewed by the therapist and stored in accordance with regulatory guidelines. These documents are stored securely and not shared in any way.

How will we use your Personal Data?

We use your data to:
Manage enquiries
Manage bookings
Send marketing communications (where you choose to receive them)
Comply with any legal obligations
Ensure it is safe to carry out service

Sharing of your Personal Data

We need to share data with our therapists in order for them to provide our services.

We don’t share or sell your personal information to any other companies.

Marketing

We will not send you marketing material unless you have chosen to receive them. You can always update your preferences by contacting us or subscribing/unsubscribing.

Security

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with General Data Protection Regulations.